The Company offers a variety of makes within each vehicle group, therefore vehicle makes and models advertised in/at/on our website/brochure/office are not necessarily representative of vehicle stock and are consequently merely an indication of the most likely type of vehicle that can be supplied within a category.

The company warrants and guarantees that irrespective of the brand of vehicle supplied, the Vehicles, shall have the features and specifications pertinent to the category booked, and a free vehicle upgrade will be provided in the event that the group reserved be unavailable at the time of lease.

Our Company adopts a No Smoking policy inside the vehicles hired.

Standard Vehicle Insurance(SVI) policy (refer to the Insurer’s General terms and conditions ), extends insurance cover for damages caused to the hired vehicle/s arising from any accident/s caused by any third party or otherwise, fire or theft.

SVI policy carries a Full Standard Excess (FSE) and Full Theft Excess (FTE) for different groups of vehicles.

The quantum of FSE and FTE shall be determined exclusively by the Company and shall be payable directly to the Company by the Client. The Client may request the quantum of excess to be paid in the event of an insurable incident from the Company.

A copy of the SVI policy shall be made available to the Client upon request.

The standard lease price, which is inclusive of V.A.T., shall consist of: the vehicle, in the exact condition that it was in at the time it was leased out to the Client, and excepting for normal wear and tear shall be returned to the lessor Company in the same condition that it was leased out; the SVI: no mileage consumption charge; 24/7 road assistance & breakdown service; all road licensing fees; vehicle maintenance; Road map and fire extinguisher.

Fuel supplied with the car, satellite navigation systems, special cleaning, other services/charges are Not included in the standard rates quoted for any particular vehicle category.

The rental of a vehicle under the terms of this agreement shall occur only upon presentation of a valid driving licence for the category of vehicle you intend to hire and that has been held in the name of the Client for a minimum period of two (2) years prior to the lease date, free from any endorsements, a passport or photo I.D. and a Cash deposit.

Saving the provisions above, in the event that the Client is not acting in his own name, but on behalf of another legal or natural person, the lease shall commence only upon presentation of a written and signed authorisation by the person on whose behalf he/she is acting, in the instance of a natural person or the responsible Director in the case of a legal person, together with all the documentation listed in the preceding sub-article in the name of the person authorising or the Director, as the case may be.

If a client who is not the driver, is a guarantor for the vehicle He will need a valid photo I.D. and this person must be present to duly sign agreement.

The client acknowledges that he is aware that SVI insurance policies, cover/s driver/s between 25-75 years of age.

Nevertheless, young driver/s aged between 21 and 24 years as well as those aged between 76 and 80 years may be still be insured by means of a special policy that shall be in addition and a higher FSE shall be payable by Clients under this category in the event of an accident claim.

Without prejudice to the provisions of the last preceding paragraph, the Insurer may, in addition to any other document normally requested in the ordinary course of business, request a medical certificate attesting the state of fitness of the person to be insured, for any driver/s aged seventy six (76) years or more prior to issuing the insurance cover.

Clients present in person at one of our offices, shall effect payment for the total duration of the lease inclusive of any requested extra additional service/s. Payment shall be effected in cash, upon the signing of the lease agreement

Any additional fee/s and/or charge/s shall be deducted from the Client’s Security Deposit Guarantee(SDG).

All lease charges shall be exacted in the Euro currency, the Client shall hold the Company harmless from any loss, whether deemed, presumed, actual or implied, attributable or attributed to the conversion in currency.

The Client shall pay the SVI that shall, in turn, be limited to the FSE and FTE and shall be charged to the amount of Three-hundred and Fifty euro (€350) on the vehicle category of mini, economy, compact and saloon cars and Five-hundred euro (€500) on the vehicle category of luxury sedan and mini-van.

As stipulated by the Insurance, drivers aged between 21 and 24 years and those aged over 75 years shall be charged a higher FSE, and this shall amount to an additional one hundred and fifty Euro (€ 150) to the FSE paid for the respective category of vehicle leased, in addition to a Higher daily rate.

The FSE and FTE is required to be paid for all incidents, fire or theft involving vehicle in order for an insurance claim to be filed with the Insurer in all cases of damages to the vehicle, the Client or to third parties, whether the incident is accidental, intentional or fortuitous.

In the event of incidents causing minimal damage/s and, thus, where the repair cost/s does not exceed the FSE payable, the Client’s liability shall be limited to the cost of the actual damage/s as evaluated by an expert in addition to administration and surveyor fees, estimated loss of use of the vehicle together with any other costs or fees arising as a result of the particular circumstances of the case.

The client shall be required to remit an SDG for the equivalent FSE, FTE, PSE, optional insurance/s, charge/s, extension of rental, traffic contraventions and any other service/s as requested by him or as provided in this Agreement.

The client also authorises Tony’s Rentals, or their authorised representative, to debit the Client with the FSE relative to the vehicle category in the event of any incident caused to, or by, the vehicle during the period of lease, to proceed in the manner provided.

The Client shall be paying a deposit in cash to Tony’s Rentals, which, saving the balance of one hundred Euro (€ 100), shall be refunded within twenty-four (24) hours from the termination of the lease and the return of the vehicle. The remaining balance, as aforesaid, shall be refunded to the Client via bank transfer within a thirty (30) working day clearance period.

All fees, charges, bank details and any other impost shall lie exclusively to the charge of the Client.

An administrative fee to the amount of fifty Euro (€50) shall be payable by the client in the event of any insurance claim that shall have to be filed with the Insurer.

An administrative fee of twenty Euro (€20) shall be charged, and by way of addition to the value thereof, for every traffic contravention paid by Tony’s Rentals.

An administrative fee of five Euro (€5) shall be charged for every CVA instance billed to the lease vehicle.

Any personal belongings left in any vehicle leased by Tony’s Rentals to the Client, whether during the lease or after it’s termination, remain, at all times, the sole responsibility of the Client and no liability for any loss, damage or theft of any item belonging to the Client, his dependant’s or guests may be imputed to Tony’s Rentals and, to this effect, the Client shall hold Tony’s Rentals harmless for any such loss, damage or theft as the case may be.

Damages to the interior of the vehicle such as upholstery burns, undercarriage, poor judgement of dimensions of the vehicle, burnt or slipping clutch, wrong use of fuel, engine over heating, gearbox damage, split tyres, punctures. rims are Not covered by Insurance.

The company employs a Prepaid fuel policy on all vehicles.

Vehicles are provided to Clients at the commencement of the rental with fuel irrespective of the duration of hire. Unused fuel will Only be refunded to the lessee for vehicles at the termination of the lease, in those instances where the lease does Not exceed one twenty-four (24) hour period .

Any valeting services carried out on the vehicle during the tenancy of the lease, such as refuelling, detailing of the interior or exterior shall be at the charge of the Client.

The company furnishes Clients with vehicles that are in good mechanical order and maintained to the highest standards, and these shall be returned to the Company by the Client, save for ordinary wear and tear, in the same condition that they were hired to them.

Clients shall notify the Company of any defects or problems with the vehicle in their possession within the first few kilometres, otherwise vehicle will be deemed free from any defects or faults and no claim by the Client shall be entertained for any compensation resulting from any defect, whether real or presumed, reported by the Client at, or within close proximity to, the end of the lease.

The Company may, at its own option, elect to seek compensation for any damages caused to the vehicle in view of any failure of the Client’s obligations under this Agreement in general.

The Company may, at its option, charge the Client for any loss incurred to the vehicle or the lease, resulting from, but by no means exclusively due to, damages to the vehicle occurring during the lease or excessive soiling of the exterior or interior of the vehicle, loss of keys, slipping clutch, burnt out clutch, wrong fuel, split tyres, punctures, rims, number plates, road licence, log book, off-road use.

Dependent on the circumstances Tony’s rentals reserves the right not to replace the vehicle in the case of breakdown or accident, when enough proof that such breakdown or accident has been solely the responsibility of the Client, such as burnt or slipping clutch, cylinder head damage, wrong use of type of fuel, careless driving, drink driving or any other negligent abusive manner.

Administrative, local council, central government or government authority fees chargeable as a result of any loss or damage arising shall lie at the charge of the Client, and any levy, impost or tariff imposed upon the Company as a result shall be charged directly to the Client, in the manner and at the time stated in the Brochure.

  The Company leases vehicles to the Client for a minimum period of twenty-four (24) hours, and no refund or reimbursement shall be given to the Client for an early return of the vehicle, as the case may be.

Clients are allowed a grace period of sixty (60) minutes over the allotted time for return, following which the Client shall be charged a daily penalty of Eur50 till the vehicle is Returned.

Further charges shall apply for any vehicle that is abandoned in, or returned to, any location other than the Company’s address, unless without prior written consent from the Company or any of its authorised representatives.

The company provides, at the request of the Client, a vehicle collection or delivery service, and this service shall be charged as provided for in the Brochure.

The Company shall not be responsible, and the Client shall in this respect hold the Company or any of its authorised representatives harmless for any damage or loss resulting from any late delivery or collection of the vehicle, as a result of force majeure or resulting from any other circumstance that is beyond the control of the Company.

All rentals commencing between 16.59hrs and 07.59hrs, or on Sundays and Public Holidays are subject to a one time supplemental charge as specified in the Brochure.

Baby Seats shall be provided to the Client, upon condition of reservation, at the Brochure charge.

All violations of the Motor Vehicles Regulations during the tenancy of the vehicle lease or hire, are exclusively the responsibility of the Client, saving his right to recover the expenses of the contravention from any other individual who may, at the time of the commission of the offence been driving the vehicle in his stead.

The Company shall charge the cost of the fine or penalty resulting from the contravention to the Client’s SDG, during the pendency or following, the period of rental, and the Company shall tender due receipt to the Client by any means, of the payment of the fine imposed.

In the event that the Client has opted to pay the penalty himself directly, timely proof of payment of the penalty shall be required to be furnished to the company through one of its authorised representatives, failing which the Company shall proceed to charge the Client, and no refund shall be due unless due receipt has been tendered upon request, and in all events, prior to payment being effected by the Company.

Vehicles circulating in Valletta may be subject to a Controlled Vehicular Access charge, and the provisions of this agreement shall mutatis mutandis apply with regard to payments in respect of Controlled Vehicular Access.

Vehicles that have been reserved by the Client for rental from the Company shall be held for the Client for a period not exceeding eight (8) hours from the arranged pick-up time in the event of a rental exceeding two (2) days in duration. Similarly, vehicles shall be held for a period not exceeding three (3) hours from the agreed pick-up time, in the event of a rental not exceeding twenty-four (24) hours.

In the event of a no-show or cancellation, the vehicle shall be released forthwith and leased to the next available Client, and no refund of any monies deposited by virtue of reservation or pre-booking, shall be due to the Client under any circumstance and for any reason whatsoever. Any deposit thus paid shall be forfeited in favour of the Company irrespective of the causes, in the event of force majeure or otherwise, of the cancellation or no-show as the case may be.

Nevertheless, notwithstanding the provisions of this agreement, the rental shall be deemed to have commenced from the pre-arranged collection time as aforesaid, independently of the fact that the vehicle shall have been collected at a later hour within the period of booked vehicle.

A cancellation of the rental of a vehicle by the Client will attract cancellation fees to his charge. The cancellation fees, that are inclusive of any bank charges and rental processing fees, shall be regulated by the following, and any refunds due to the Client shall apply solely in the event that the Client has adhered strictly to the terms of the cancellation policy of this agreement.

The Client shall be refunded one hundred per centum (100%) of the total rental cost and one hundred per centum (100%) on any extra services requested, if applicable, excepting for Bank and Rental Processing charges, sohowever only if the Client informs the Company in writing within a period of not less than fourteen (14) days prior to commencement of the rental.

The Client shall be refunded fifty per centum (50%) of the total rental cost and one hundred per centum (100%) on any extra services requested, if applicable, excepting for Bank and Rental Processing charges, sohowever only if the Client informs the Company in writing within thirteen (13) days but, by no means, less than eight (8) days, prior to commencement of the rental.

The Client shall be refunded thirty per centum (30%) of the total rental cost and one hundred per centum (100%) on any extra services requested, if applicable, excepting for Bank and Rental Processing charges, sohowever only if the Client informs the Company in writing within seven (7) days but, by no means, less than four (4) days, prior to commencement of the rental.

The Client shall not be refunded for any part of the rental cost but shall solely be refunded one hundred per centum (100%) on any extra services requested, if applicable, excepting for Bank and Rental Processing charges, sohowever only if the Client informs the Company in writing within seventy-two (72) hours but, by no means, less than twenty-four (24) hours, prior to commencement of the rental.

No refund of any nature shall be due to the Client for a voluntary downgrade of the rental.

All refunds shall be effected in Euro currency, irrespective and independently of the currency of origin of the Client and the currency within which payment for rental or reservation was effected in.

The Company reserves the right to modify, at its sole discretion and option, the terms of its refund and cancellation policy in favour of the Client, in the event of exceptional or special circumstances, as it deems fit.

It is presumed that the parties hereof are entering this agreement in good faith, so however that the Company reserves the right to refuse any rental, reservation, booking or the hiring of any of it’s vehicles to any person that it reasonably considers to not be a bona fide individual or to any person who it reasonably considers incapable of having sufficient command and control of the motor-vehicle entrusted to him.

In the event that any circumstance as above transpires, the Company shall charge the Client a processing fee equivalent to a twenty-four (24) hour rental or the value of twenty-five per centum (25%) of the total cost of the rental, whichever is the higher.

Following any road accident, attempted theft, hit and run situations, vandalism, fire or theft, for legal and insurance requirements, no matter how minor or the way the circumstances occurred, do not move Vehicle until you are asked to do so by the Police or traffic Warden after the Road Accident Sketch or report has been compiled/drawn up and client must contact Tony’s rentals at the first possible instance, in order to assist and guide you with the necessary steps and procedure/s with the hired vehicle.

Try to get details of Third Parties involved in the Accident or any eyewitnesses to the Accident.

If the Accident is a Bumper to Bumper, which means Front to Rear or vice-versa, Client and other driver can fill up a Form which is normally found in the glove compartment and/or you can go to the nearest Police Station together and ask for a bumper to bumper form or for assistance to fill up the Form and make sure you know these details before you leave the Accident site, name of the Road, name of the Town, Particulars of Third Parties and Vehicle/s Registration number/s that were involved in the accident, also a few pictures of the accident scene would help.

If procedures are Not followed this can jeopardize Insurance Claim, as to Accident Liability, especially if driver is not at fault, even if Client opted for Full Collision Damage Waiver, Customer will be Liable for all the damage/s to the Vehicle/s, if Insurance does not accept Liability according to the respective Insurance Policies. Failure to complete the necessary formalities at the first possible instance may automatically void Insurance cover making the Client liable for the market value and/or all repair costs of the rented vehicle and third parties as evaluated by an Expert, including loss of use of the vehicle whilst it is being repaired and any other charges.

The Company shall be held harmless by the Client for any disparity in the interior of the vehicles between that shown on the Brochure and those actually provided to the Client.

The Client has read and understood the General Terms and Conditions contained in this Agreement and the contents of the Brochure/website and the Insurance policy and declares that all these documents have been provided to him prior to the commencement of the rental.